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Complaint Details
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Reliance

Posted byGirish Ramakrishnan 
Organization / Product Details
Organization Name
Reliance
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionWimax
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I had purchased Reliance Wimax connection on 13th May 2008. Immediately after that, I had requested for a change of plan. But they said that I was still not registered in their system. After 15 days I tried again, still not registered. So I asked to terminate the connection. They refused to consider even that! I stopped using the connection and sent several termination requests. They have not terminated the service even after 6 months!
And they have the nerve to send me bills for the last 6 months!
This is plain harassment.
Every time I call, some new person takes the call and registers the complaint but nothing is done. I get only auto replies to my emails.
 

Solution of your complaintI think I could reach a solution if only I could talk to someone from Reliance who will listen. 
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