Idea, I have purchased a top up coupan for Rs 149 on which is it is hardly coded on to the front of coupan that customer will get 1000 Mints Idea To Idea call free for a validity of a month.
But the scene is very diffrent and i havn,t got even a single mint as a free idea to idea call.When i called to customer care the executive said the plan has been changed and the coupan which you bought is OLD.At the same time she asked me to call idea customer care before purchasing that coupan.
What i expect from service provider is i want my 1000 mints credited to my account as it is wriiteen over the coupan & if not its a breach of TRUST between CUSTOMER and Service Provider.
My details are: Name:Ravi kumar Mob:9911878760 Resident:NCR
Pls do the needful.
Regards Ravi Kumar
Solution of your complaint
I need my 1000 mints back to my Account.
I will move for legal action if my mints not credited to my account.