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Complaint Details
Pending

IDEA Cellular Limited.

Posted byRavi 
Organization / Product Details
Organization Name
IDEA Cellular Limited.
Organization e-Mailccare@idea.adityabirla.com 
Product/Service DescriptionIdea Top Up Coupan/S.No-2305081300023584
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAnuradha 
Complaint Details

Idea,
I have purchased a top up coupan for Rs 149 on which is it is hardly coded on to the front of coupan that customer will get 1000 Mints Idea To Idea call free for a validity of a month.

But the scene is very diffrent and i havn,t got even a single mint as a free idea to idea call.When i called to customer care the executive said the plan has been changed and the coupan which you bought is OLD.At the same time she asked me to call idea customer care before purchasing that coupan.

What i expect from service provider is i want my 1000 mints credited to my account as it is wriiteen over the coupan & if not its a breach of TRUST between CUSTOMER and Service Provider.

My details are:
Name:Ravi kumar
Mob:9911878760
Resident:NCR

Pls do the needful.

Regards
Ravi Kumar 

Solution of your complaintI need my 1000 mints back to my Account. 
ActionI will move for legal action if my mints not credited to my account. 
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