|Posted by||Devendra Dudeja |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Prepaid card to POst paid Card - same number -9210488501|
|Warranty Status||Under Warranty.|
|Reason for Complaint|| |
|Complaint Rating||9(in a scale of 1 to 10)|
|Name of the Company Employee||Mr Ravi |
In oct 1st week 08n i got a call from TATA telecaller to change the my exisiting number from Pre-paid to POst -paid ( My pre-paid No- 9210488501)...THe plamn on which i agreed was said of Rs375 wherein i will get some free callin and then all calls will be of 50p....an executive came to my house Mr vishnu (9211048849)...i gave Rs600 (SIm Rs100 + Rs 500 refundable).......NO calls or update came in october..regarding when my number will be activated...then i contacted on customer care so they say the id proof is wrong send the Proof ..i courier one proof..that they lost so agin i send a scaned copy...i was constantly calling customer care for activation no confirmed answer came.....i checked my form number status ( Form Number --01385096) at a Tata Dealer --i got to know it is not yet been updated online...call at customer care..........
One day in nov end..i got a call from activation department to activate my number ---thn i refused and asked for refund ...and filled a refund request -- at Customer care they say it will be done in 72hrs..but nnothing happens..................
Again i got a call from activation dept to activate i sadi i have already asked for refund but the reply i got is " Activate it or otherwise it will take 45 days to refund"" I said " i can wait for 45days"" FEW dayus later i got a a letter from TAta indicom stating a new number has been activated for you (NUmber --9250098763) A/C no. -901984533 ............
Now i am getting bills for the same whereas i havent use that number at all...i kindly request you to please help me to get my money back!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks & Regards
|Solution of your complaint||I want refund of Rs600/- which i paid and for which i have already requested twice at Tata Indicom customer care -01169996888........ |
|Action||I will sue the company ........ |