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Complaint Details
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samsung

Posted bySHAIKH ADIL ASHFAQUE 
Organization / Product Details
Organization Name
samsung
Organization e-Mailadilashfaque@rediffmail.com 
Product/Service Descriptionsamsung multimedia mobile shg-j600
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company Employeeservice executive 
Complaint Details

Dear Sir,

I have purchased samsung, sgh-j600 on 14th April 08, as i like the features and aesthetic veiw, but in this last 9 months i have submitted three times my mobile at your service center for repair of dispaly.everytime same problem persist that it its display turns while, nothing can be seen on screen only we can hear the ring of incoming calls, we can't read the SMS and we can't dial any number.

As samsung is international company, i just request you to please look at the quality of product.Its very rediculoius to have this kind of mobile.

Apart from this , you service center at nasik takes 15-20 days to repair that mobile, now tell me who will provide the alternate mobile if we have submitted this defective piece at your service station for 15-20 dyas.

My mobile is submitted at your Nasik agency , name as shree ganesh electronic,contact person-9225115105,

Attached is the work order slip with this mail

Do the needful as if bad mouth publicity started against SAMSUNG, then brand value will decrease hence the sales volume. 

Solution of your complaintReplace ment of new mobile as this mobile is defective and under warranty 
Actionwill sue the case 
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