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Complaint Details

Reliance Communications

Posted bysunil kumar jain 
Organization / Product Details
Organization Name
Reliance Communications
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating5(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have installed a landline phone having no 0512-3067755 from reliance communication. after one month the same executive came to me &told that sir in your area our internet servises are launched,so now u surrender this phone &take a internet cnnection of our co. in combo offer u will get internet &a phone with only Rs 50/- rental. i accepted that offer & taken the internet connection and phone having no 0512-3013219&iapplied disconnection of previous no 0512-3067755.all three connectio installed on same line(no seprate line installed).My instrument cllected by co. prrson Mr.sharwan kumar on dt 13/12/2008 & given a acknowledgement having details below-
form no. 5799
city- kanpur
MDN NO-05123067755
RSN RHG06BK326650
As i returned instrument but dis connectin charges was charged in billno 281503956641,bill date-23/12/2008
discnnection charges is Rs1250/-+taxes=1400/-
for wavair for the same i contected to r care he advised me to log a complaint i agree,he logged my complaint having no 85244908 & assured me the disconnection charges shall be waived.but till date same is not i m unable to deposit my bill. so pls ammened my bill accordingly so that i can deposit my bii regularly. 

Solution of your complaintdisconnection chrges &tax thereon should waived 
Actioni shall not deposit full bill amount i shall pay only that balance excluding disconnection charges. 
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