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Complaint Details
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Sandip Sawant

Posted bysandip 
Organization / Product Details
Organization Name
Sandip Sawant
Organization e-Mailsandip_sw@yahoo.com 
Product/Service DescriptionBlackberry 8320
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I was Purchased Blackberry handset 8320 from your Vodafone store Powai on 9th Jun 2008
I was given the same Handset for repair in 1st week of December at Vodafone store Powai for following issue.
1. Standby screen not refreshed it show deleted messages.

2. not get missed calls alert while people receives Caller tone.

I was received Handset on 22nd December with no problem resolved saying that handset has been damaged as water loged in the handset by customer so it will not repair also I need to pay 1900/- for inspection charges and in addition from vodafone thay had change orignal handset body and trackball stop working properly which was working before.
So on 23rd December I was again give again that handset for repair at same store but as on they are saying that they had not damage my handset and they will not repair it and also saying pay charges and collect the handset. 

Solution of your complaintVodafone should repair handset properly and dont give excues 
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