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Complaint Details
Pending

Hewlett-Packard

Posted byRamesh Menon 
Organization / Product Details
Organization Name
Hewlett-Packard
Organization e-Mailrajani_rm2@yahoo.com.sg 
Product/Service DescriptionDigital 6kg, Serial No 02461.
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeGovindan / Feroz from customer service  
Complaint Details

I have taken an AMC starting from 4th Nov 08. Machine has stopped working from 4th January.
I have logged a call with customer care on 6th January. the ticket number is 2588067. So far no one has attended this call. I have been contacting the customer care every day and they keep saying they will come and fix it in the same day. It is very frustrating. I am tired of calling them up.
The person i am interacting with is Govindan and his mobile number is 9980339550. 

Solution of your complaintIFB customer care manager has to attend this call 
ActionGo to Consumer court 
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