|Posted by||Ramesh Menon |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Digital 6kg, Serial No 02461. |
|Warranty Status||Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Govindan / Feroz from customer service |
I have taken an AMC starting from 4th Nov 08. Machine has stopped working from 4th January.
I have logged a call with customer care on 6th January. the ticket number is 2588067. So far no one has attended this call. I have been contacting the customer care every day and they keep saying they will come and fix it in the same day. It is very frustrating. I am tired of calling them up.
The person i am interacting with is Govindan and his mobile number is 9980339550.
|Solution of your complaint||IFB customer care manager has to attend this call |
|Action||Go to Consumer court |