|Reason for Complaint||Quality |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Telecom Shoppe Defence Colony India |
Dear Customer Service,
I purchased the 5800 on the release date and soon realized that the phone was nothing in comparison with all my previous Nokia phones. It had so many problems that I used the phone for 14 days and informed the dealer that I wanted to sell the phone as soo as possible.I lost INR 7000 in trade in despite having used the phone for 14 days.
I expect this time to be given the INR7000 from Nokia. In the past I buy a phone every three months and always a Nokia. I dont mind the loss of money then because I have used the phone.
This was not the case with the 5800 I used it for days only and it was nothing short of a nighmare.
39-Defence Colony Market
|Solution of your complaint||A refund of the lost amount as I have been loyal to Nokia for the past ten years..... |
|Action||I will not stop complaining and will be sure that all my friends from the Embassies know and the other shopkeepers also know of your failure to respond . |