|Reason for Complaint||Price |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I purchased a new nokia 5800 xpress music phone in lucknow through pre-booking started by nokia i was informed that if i pre book i will have to pay Rs21839 & i will get a free headphone & handset will be not sold in open market before jan end & i will get it on 3-4th jan & market price will be same as paid by prebookers but they will not get the headphone so i booked it & got it on 4thjan but i was surprised to see that phone was in market just after three days ie 7th jan & at Price of Rs19000 only i complained both to the dealer & nokia care but they say that they can not do anything on it.I feel very bad that i have been cheated by my favorite mobile company "NOKIA" Through This 'PRE-BOOK SCAM'.
|Solution of your complaint||The only solution is the refund of extra money they charged over the current market price. |
|Action||Will go to District Consumer Forum. |