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Complaint Details


Posted byRajkumar jain 
Organization / Product Details
Organization Name
Product/Service DescriptionSim-card/poor service
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating2(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Care 
Complaint Details

My Sim-card Regestration Always Fail in one or two days my cell display a essage that
INSERT SIM CARD but the sim card is already in my cell still it show this message.
When we restart the cell the Sim card again start working properly ,but the same problem arrive again and again.
First time when this problem occured that time Sim was permanently fail and was of no use then by paying Rs 112 the card was given to me by the company.
The other company like idea and all that the give free sim card if the sim is permanently damage but BSNL charges Rs 112 .
But its not GARNTED that the sim will be working properly again, since i have purchase my new sim replacing the damage one the promblem has not yet solved.
First i thought it may be virus in my cell due to which it must be displaying such type of message but even after formating my whole cell this problem continues.
When this problem was discuss with the customer care of BSNL company the tell me to replace the sim card again or there will be atmospheric problem due to which sim card fail to operate, but i want to ask you that the whether only affect BSNL card the other company sim card work properly but BSNL card fail to work. 

Solution of your complaintFirt check the problem what the dam problem is ??? and try to repair it or make the replacing sim card free ? see we cant afford to pay 112 rupees every month just on replacing the sim card  
ActionThey should pay me compensation due to lot of head ack  
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