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Complaint Details
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Airtel

Posted byDeeptikumari Das 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionCustomer care says Security Deposit Cheque is not displyed in system
Warranty Status
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

This is regarding major issue. I am holding 2 airtel post paid connection 098906XXXXX, 09860XXXXXX. Because of unethical business processes implimented by Airtel i have decided to close both the connection. Several time i have rasied the complaints in Customer care but i found there is no action taken, i am using these two connection from more tan 3 years. Its not easy to change the number but its not imposible. The most unethical issue i want to raise is your system is not responding to the payment i made by check no 188431Icici bank as security deposit, My Account is debited but Customer care asked me to send an email to response@airtel.in i did that but there is no response. I am afraid that Airtel will refund me my Deposit as system is not showing this amount. Why customer is not treated as dignity and ethically? Why customer care department is not capable to resolve this issue? Why Request No :- 20348129 date 22/01/2009 was not resolved? Why i should pay the rent?
I request you all to handle this issue Professionally. Expecting your reply soon. 

Solution of your complaintReturn of 1000/- Rupees 
Action1. Raised complaint in Customer care 20348129 date 22/01/2009 2. Sent Email to response@airtel.in 3. Sent email to airtel complaint regulatory cometee 
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