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India Today Book Club

Posted bySaurav 
Organization / Product Details
Organization Name
India Today Book Club
Organization e-Mailfeedback@indiatodaybookclub.com 
Product/Service DescriptionOrder No-: oga090000114
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintOther 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeDharamRaj 
Complaint Details

This is to let India Today know that being a reputed company If you all are going to cheat your customers then surely one day you have to pay back.

This is what happened to me.

I got one call from one of your executive named as "Dharmraj."

He offered me that if I pay 2598 Rs then I will be given set of 7Dvds and One good company watch.

And apart from that one holiday Boucher worth Rs 5000 and One round trip Air Ticket worth of 7000Rs.

Then I asked some questions to him..

1.Can I avail this holiday Boucher any time even there should not be any restriction of applying one months before?

Then he kept me on hold and then answered me that I can avail it any time even I can get the dates of holidays just after two days itself from the date when i receive it.

And for Air ticket he told that I can avail the complete fair including tax amount any time with in one year.

So I got convinced and gave my credit card details over the phone and order the offer.

After few days I got one parcel in which 7Dvds and One watch of some Benetton company was there. First of all that watch works for two hours and then will get stopped. Then again I have to set the time.

And for getting those another two free gifts like holiday Boucher and Air ticket ,I had to call to customer care.

They gave me some website URL ,from there I got some unique code.

But when I saw the conditions for availing the holiday Boucher then I was shocked.

It was like I cant avail that offer on any holidays,even including Saturday and Sundays.

Then I have to report at least one months before to avail on any specific dates. And that dates will also given by them if on my given dates there is no hotels free..

Now tell me I should loose my three days salary to go for that offer. and even I have to pay 800 rs more to book any hotel extra.

And in case of Air ticket they will decide that in which flight I can travel and only base fair will be given by them Which is now days only 1 RS and 21 Rs by airlines like indigo and spice jet.

And whenever I call to customer care they listen me for one minute and cut the call.

This is really ridiculous. I am very much upset and angry for all this cheating.
If really India Today people are reading this then please help me.

Thanks

My Details are as followed.

Name:- Saurav Jain

Transaction Id:-7700009615

Web Id====> 1802721

Order No:===>oga090000114

Phone No:-9282416908


 

Solution of your complaintIf they really understand and listen my problem then they should return back my money. 
ActionI wish to go to court to take any legal ction. 
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