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Complaint Details


Posted byLystra Tuach 
Organization / Product Details
Organization Name
Product/Service DescriptionGooglesucesskit
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDifferent Representatives 
Complaint Details

I ordered their googlesucesskit which I did not receive but was charged a monthly fee ($72.21)for becoming a member, this I did not agree to do until said kit was mailed to me and I had the chance to peruse it . I was also charged for shipping and handling ($3.88) plus $29.95 for the kit.

After numerous calls to customer service at 1-888-657-8585 and to the actual people I had ordered the kit from (201-918-4828) no one can explain why I did not receive the kit. But I was told that I had access to their online site and should have started there and that after one week my card was charged because I could have started the business as soon as I registered.

Absoultely not what I expected. I was told that after receiving the kit I had one week to look it over and then decide if I wanted to keep it and after that, If I decided to become a member, would then be charged the monthly fee. WHERE IS THE KIT! Not in my possession. And yet, the charges that these people took came up to $132.39 Canadian for nothing.

I would like to expose them for the scam artists that they are, and for stealing money from honest, hardworking people. PLEASE HELP. 

Solution of your complaintI really dont know. I just know that these people should not get away with scams and fraud this way. 
ActionI have no idea. I am in Canada and I really do not know where in the States they are. I guess that is the main reason these type of companies get away with these online scams. 
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