Post Complaint home About Us Contact Faq
Post a Complaint
View Complaints
Success Stories
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

Complaint Details

Tata Indicom

Posted byPramod Pande 
Organization / Product Details
Organization Name
Tata Indicom
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionComplaint Number - 8563316 - Poor Tata Indicom WiMax connectivity and worst customer service
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeePrasanna Raj, Priya,  
Complaint Details

Tata Indicom WiMax was installed on 10 Jan 2009. But it never functioned properly.

So fare I have registered 3 complaints for this issue. Twice technician came; he played around and connection started working for few hours. After 6-7 hours it again stopped working.

I have registered 3rd complaint - 8563316 on 24 Jan 2009 between 21:00-22:00. I have requested for an engineer visit on the very next day - nobody turned up. I received a call on 26 Jan 2009 at 08:30 from the customer service representative and they confirmed me that an engineer will visit my place at 09:30 (on the same day). Nobody turned up - I got a call from an - engineer - PRASANNA RAJ at 11:30 and he asked me for address and landmark - I was completly frustrated and told Prasanna Raj that he should verify the address from his office and come to my residence to rectify the issue. Nobody turned up. At 16:30 when we called Prasanna Raj - he said that - We have informed him to come on the next day - a HUGE LIE; I disconnected the phone.
Till date nobody came from Tata Indicom. I received couple of calls from Tata Indicom on the subsequent days and spoken to the one of the Supervisor (I think her name was Priya - not really sure though - the call was from HYDERABAD) and she promised me to send an engineer on the next day - so far nobody turned up.


Solution of your complaint1. Responsiveness 2. Accountability 3. Permanant resolution to the issue 
ActionDisconnect Tata Indicom service and ask for refund 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets