This complaint is regarding how responsible are these service providers, they are just here in the market to suck their customers blood and leave them with frustration. My post paid number - 9717092444 was never activated as it was failed because of address verification documents.
But, I got a surprise on new year , I recieve a bill with bill amount of 9.02 INR , I discussed the same issue with Airtel customer care department but none of the agent solved my queries and they disconnected my phone which increased my frustration level and lead to high blood preassure which can be a big risk for any individual life. I am totally dissatisfied with Airtel services.
For refernece - I am attaching the content of the mail which I recieved in the month of 07OCt 2008 from their customer care dept.
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: Tuesday, October 07, 2008 12:35 PM
Subject: Your Airtel Mobile (#09717092444 ) [REF:202204011023]
Dear Mr. Sharma,
Thank you for contacting Airtel.
This is with reference to your email regarding activation of Safe Custody for you Airtel mobile 9717092444.
We wish to inform you that your Airtel mobile is temporary disconnected due to address verification failed as documents have not received. However, we express our infeasibility for activation of Safe Custody.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements too.