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Complaint Details


Organization / Product Details
Organization Name
Product/Service Descriptioni have a demat account with icici bank which is the worst demat account in the country.There server works fine the whole day except the trading hours....People having positions in FUTURES AND OPTIONS face loads of problems..There RMs do not pick calls before 4-5 mins which is a huge time compared to makret volatility....They should work on this as it is default for consumers.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintUsability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeeicici bank 
Complaint Details

the icicidirect website for online trading does not work fine during the trading hours....else it is fine the whole day.....Markets are pretty volatile and the technical team is always working to improve the site during the trading hours creating the fuss for the people.....People having positions in f&o face huge problems.....their call centre people does not pick up calls properly and no way before 4-5 mins....i have 3 other sofwares which work fine during trading hours but i guess these icici people have contracts with nse operators.....during the huge market fall or market upside,their site never works which is the most important time to trade....

Contact no: +91-9891537474 

Solution of your complainteither to stop this service or spend money with software companies so that there is not even a single minute problem during the trading hours 
Actioni will file a complaint in consumer court as well as write a article in newspapers as i have quite a lot known people to inform them about this defaults done by icici bank 
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