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SIFY broadband

Posted byRajesh Bodke 
Organization / Product Details
Organization Name
SIFY broadband
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionSIfy broadband Connection
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMahesh Yadav and MR Santosh (Aread Manager) 
Complaint Details

Hello Sir,

I have been facing serious problems with SIFY vendor here.

Username Rajeshbodke
Add E/301 Matoshree park, Bhandup village (E). Mumbai 400042
Telephone no. 9833972833.

I have taken Sify broadband connection on 31st Dec 2008 from Mr. Mahesh Yadav. I paid 1899 (1000 Installation + package) as charges upfront. Connection was on from 31st. After that I was not there for one week and never use internet connection. When I came back I saw internet was not working. I called Mr. Mahesh for the same, he told me local cable operator has stolen his complete set up box and modem. He told he will make sure to give me connection in couple of days time. Till date (today 29th Jan) he never gave me connection again. Instead he told me to use Honesty Net solution connection with his package. They were just trying to give some make shift solution without the proper SIFY connection, which I never wanted. Then I asked him to refund full 1700 Rs because I used connection hardly for couple of days.

Now Mahesh Yadav is talking very rudely and asking me to talk to cable operator who has taken his set box. He is saying installation charges will not be paid as this is for LAN wire. Can you please look into this issue. No one is picking of the phone call and not ready to talk to me.

I am really frustrated with the kind of service provided by SIFY.

The reference number for the same is : 8120016.

Then I have contacted SIFY customer support on 29th, after five days still they are not able to do anything and they keep telling me that we are still solving problem.

Please look into this issue

Immediate attention for this would be appreciated.

Thank you,

Rajesh 

Solution of your complaintRefund money which I paid ASAP 
ActionI would go to consumer court for giving false promises. 
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