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Complaint Details
Pending

IFB

Posted byMandella Ekambara Rao 
Organization / Product Details
Organization Name
IFB
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionIFB washing machine, Senator 6 Kg Sr NoWTSTR6kgB058553
Warranty StatusUnder Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeesrinivas-Hyderabad-9705775980/040-39004321 
Complaint Details

At the time of demo on 31.01.2009, I had ordered for a trolley for my washing machine. Though, the trolley was supplied for cost by Mr.Srinivas with the bill of M/s Dealwel Home Appliances(Authorised IFB Customer Care Centre, Plot No.433,Beside Shradda School, Bhagat Singh Nagar, Kukatapally, Hyderabad - 085), the total base of the machine is not seated in the trolley when the machine was placed in it. In fact, the trolley is so small, machine is giving excessive vibrations during its operation. Only 1/3rd of the base of the machine is seated in the trolley and the remaining portion of the base of the machine is hanging outside of the trolley.

Contacting Mr Srinivas, number of times, over the phone number given by him could not fetch any results as the mobile was repeatedly heard switched off.

Contacting M/s Dealwel also could not fetch any results.

Hence, this complaint. 

Solution of your complaintHoping that IFB doesnt do any mistakes in providing its branded accessories to its customers, the trolley which is branded as IFB, that was sold to me, needs to be replaced with the suitable one. 
ActionI dont think that IFB would go that far in giving a chance to its customers. 
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