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Complaint Details
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Vodafone

Posted byJagmohan Singh Rawat 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionCorporate Postpaid connection (GE6 talkplan)
Warranty StatusNot Under Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeShoaib Rahman, Vikrant Mehta, Gurpreet Rawal and Customer Care as well 
Complaint Details

I am Jagmohan Singh Rawat working in BPO (Genpact). In December'08, i have migrated my Vodafone prepaid connection to postpaid connection. I got Corporate (GE6 Plan) postpaid connection from Vodafone.

Now the problem is "the talkplan which Vodafone executive shared with me or the hardcopy of talkplan i got from Vodafone is totally different from my actual bill". Attached is the copy of my monthly bill and talkplan (GE6) received from Vodafone.
I have shared the same with Vodafone store, Customer care and also communicated lots of mails to their respective departments but did not recieve any response from their side.
I want to adjust my bill according to my talkplan and Vodafone seems not to be interested to take any action on it. I am following up with these guys from last month but not getting any response from them. Below is the chain of mail i communicated with Vodafone employees.

Could you please do anything of my favour? Your help will be really appreciated.
Below are the details of my plan (GE6):-

Plan Name: GE6
Relationship numb: 1.23622972
Mobile Number: 9899667284 

Solution of your complaintI want to adjust my bill according to talkplan provided by Vodafone 
ActionI do not know, Pleas suggest. 
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