|Posted by||Sanjay Dwivedi |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||Citi Bank credit Card|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint|| |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Hardik Patel - mobile 09824058900 |
I had surrendered my citi bank credit card after making full and final payment of Rs 16390 cheque no. 30959 dated 13/6/04 , and same has been confirmed by bank vide letter dated28/6/2004 ref. 0645/HM but I was shocked to know when i applied for home loan in citi bank and they rejected my application saying that i have pending due with my credit card which i had surrenderd on 13/6/2004 and bank has also confirned the closing of my card,
i m surprised to know how it is possible when i had surrended the card..
pl help me and advise me how to proceed against bank o this..
|Solution of your complaint||since i have paid and surrendered the card than where is the question of due against that card, i feel there must be some internal employee of CITI bank who is involved in it, without it it is not possible.. |
|Action||i will go legal against CITI bank |