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Videocon International

Posted bygunadhor thongam 
Organization / Product Details
Organization Name
Videocon International
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionIS29G- SR 830506010114200381
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeeravinder( call cantre ) 
Complaint Details

On August 2007, I bought a color Television IS29G- SR 830506010114200381, at the Next Outlet ( Kamla Nagar , Delhi ) . And unfortunately the product stated de-functioning within the first twelve months and the story continues on.

For the third time in the past two months that I have been contacting the customer care , DEL222080661, DEL 230109053, DEL 0102090321 , and I am still facing the same problem .The worst part is that , the last time when the engineer visited ,my TV Set Switch was working perfectly, but after he serviced the set , its not working .

The engineer was unable to carry out the repair once more because the spare part may /have been not compatible or else he is not compatible. I am really disappointed with these your service and your product. 

Solution of your complaintEither a money back or extended warranty or exchange. 
Actionconsumer protection forum or Bureau of Indian Standards 
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