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P S Electronics ( NOKIA CARE)

Posted byAshok Kumar Mali 
Organization / Product Details
Organization Name
P S Electronics ( NOKIA CARE)
Organization e-Mailps_Nagpur@nokiacareindia.com 
Product/Service DescriptionNOKIA N73, INVOICE NO. T5/95, JOB SHEET NO. 524434038/090123/23 DT. 23/01/2009
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeePERSON DID NOT TELL HER NAME 
Complaint Details

This is to inform u that i i have purchaged NOKIA cell phone Model - N73M from M PORT ( PANTALOON RETAIL (I) LTD. on date 22/06/2006.

I found some problems in cell phone on date - 20/06/2008 and i went to NOKIA Care ( PS Electronis, Pratapnagar, Nagpur) for solution, they keep the handset and give us SERVICE JOB SHEET (524434038/090123/23) and say that it will be repiared on date 31/01/2009,
When we went on 31/01/2009 to take our handset, they told us that it has not been repaired yet it will be take 6 more dayes ( 06/02/09 friday)
On friday 06/02/09 we again went for the same and we got the same reply as they told us earlier that it will take 1 week more in repairing.. When we told them that we will complain against you the reply we got that " You can complain"

When we see the JOB SHEET status on online at " www.namscareonline.com " we got the below status :

JobSheet Details
Customer Name ASHOK KUMAR
Job Sheet Status Closed - repaired
Job Sheet No 524434038/090123/23 Date 23/Jan/2009
ASC Name P S Electronics

So please look into the matter and help us










 

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