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Complaint Details

Reliance India Mobile

Organization / Product Details
Organization Name
Reliance India Mobile
Product/Service DescriptionBLEU - 476X-DUAL SIM, INV NO -
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Dear Sir,
I am purchasing a BLEU dual sim (GSM & CDMA) handest from reliance world at vani vihar, bhubaneswar, orissa on 23.01.09 with a RIM postpaid connection of NZ - 249 plan withwhich a 99 starter is added after convincing me i.e. all the outgoing local call from my RIM mobile to loacla RIm & Smart no is free. But when my statement is come out on 04.02.09 i found all the call i made to smart local no has cal charges and added on the bill which is aginst their terms & condition. so, i contact to the reliance office on 07.02.09 and they inform me that when i purchase the handest and connection at that time this offer is active and after 2 days the reliance communicatio deactivate this offer for orissa region, but sorry to inform you that from the beginning day of my RIm connection the call charges are added when i am calling to smart local number. another problem is the handest which is enabled both for cdma and gsm number is not support the tataindicom cdma connection. si, i face a lot of difficulties and harassement and with a great hope contact to you to get any assurance or any help from you. please do the needful and confirm me.

yours faithfully

Mr Pradyut Kumar Mahunta
PH - 9861439005, 9238319005, 9337739005 

Solution of your complainti want to make the handset enable for each and every cdma connection and to make free for payment of amount i.e added on statement when i am calling to reliance smart number. 
Actioni may go to the court of appropriate law. 
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