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Complaint Details


Posted byGaurav Kaushik 
Organization / Product Details
Organization Name
Product/Service DescriptionDocket # 451960625, Gati misplaced goods in transit and now asking money to make delivery
Warranty StatusNot Under Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeAsha, Bhinu 
Complaint Details

this is regarding the helmet that is missing from the docket sent to ahemdabad...
the scanned copy is attached...
the bike was delivered in open condition and the helmet is missing from the same..
the bike was packed in front of me ad the helmet was packed along the bike at the back...
but when the bike was deliered the it was in open condition...
the people in hyd say that the helmet was send..
NOTE -- the people in ahmd says that the helmet was not there..
the cc people says that we will get back to u and they never did..

the cc tech have no manners to talk also.. hope they should be taught before they take calls...
till date no action taken on the same...
the ahmd guys says that they have the helmet and they will deliver only if they get rs 600... FOR WHAT...
i made the payment at the time of sending the bike and was been told that the helmet will be delivered...

yesterday i received a call from the Gati office at paradise stating that the person who has made the booking has made a mistake..and says that he will deliver the helmet today.. that is friday... 

Solution of your complaintThe Gati has found a new way to earn money from people... Gati should take the responsibility and deliver the Helmet as soon as possible 
Actionbest is to file a complaint in the nearest Police Stationa and put a case in the consumer court against them 
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