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Reliance Communications

Posted byRohit Kapoor 
Organization / Product Details
Organization Name
Reliance Communications
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionreliance broadband,telephone (APAE-06)
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeArup Ghosh(Kol, Sales Executive) 
Complaint Details

Mr.A.Ghosh has installed the landline connection at my home by providing me with a wrong information regarding the STD Plan. He explained me regarding STD plan where I will be charged 0.70paise/per min, but I was charged Rs 2.40/- per min. Yet after Complaining to your Customer care they convinced me that there was the existing plan of 350 with @.70 p.min. But @ the time of Payment you have charged me Rs2.40 per min. After complaining for more than 3 times it was disconnected on 22-01-09 at my request. I have paid for last 2 months @ Rs 2.40 per min. Now I am unable to pay the Bill No.281553017775 dt.23-01-09 v/billing a/c. no. 100000110658068. Despite of providing them with the STD no. to activate @ 0.70 p Scheme but they failed to implement.
THANKING YOU,
ROHIT KAPOOR 

Solution of your complaintTAKE ACTION AGAINST ARUP GHOSH . 
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