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Complaint Details
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pandit automobiles saharanpur

Posted byJr Warrant Officer HK Bhardwaj 
Organization / Product Details
Organization Name
pandit automobiles saharanpur
Organization e-Mail 
Product/Service Descriptionfree servicing of maruti wagon R lxi
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company Employeemr rawat manager 
Complaint Details

my car was due for 2nd free service on 04feb09. mr rawat told me that wheel balancing and wheel alignment are the charged activities to be done with this servicing . For this free servicing I was charged Rs 1058. My car runs within Air Force Station and on very smooth roads and just completed 3000 kms after six months of driving. I want to k now wheather these paid checks were mandatory. If they were mandatory, why there was no mention of these checks in service manual. 

Solution of your complaintManager should have asked my consent for these checks rather than forcing upon me since the condition of my vehicle was very good  
ActionI will only loose my trust with maruti maintenance personnel. 
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