|Posted by||Sachin Wadatkar |
|Organization / Product Details|
|Organization e-Mailemail@example.com |
|Product/Service Description||Hp Compaq Laptop, V6000,Inv date4/12/2006|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Product Durability |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Mr.Prashant |
I have purchase laptop on 4/12/2006, From Nagpur, on 25/11/2008, i have face problem in its Mother Board. Tho I have extended warenty up to add. 2 Years.
I had put my laptop at HP Service center at Sakinaka mumbai on26.11.2008, case Id no=2604364025. But after waiting 1.5 month, i have't receive +ve response from your end.
Then i have transfer to Pune on 1.1.09 I have put my laptop to HP Service center Pune"Simceptc Computronics ptv ltd"(HP Compaq authorised service center",Add=" sai prasad 6 floor,shila vihar colony,paud rd.Pune paud fata. opp to planat ford,pune 411038". on 3.1.08 Case ID No=2605161519.
But still from 3 month i am wating for part of my laptop.
Please take strich action against this issue.
Wating for positive respons from your end,
Your faith fyll customer
|Solution of your complaint||Repair my laptop as earlist, or give me new laptop. |
|Action||From last 3.5 monts, I am continusly, contact to cluster head of Hp compaq, for repair, or give me stand by laptop. But no respons.
As per Mr.Prashant told, I have send a complent mail to HP service scenter. But Again not responding.
I have going through mental herishment, but no budy take care of me. |