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Hp Compaq

Posted bySachin Wadatkar 
Organization / Product Details
Organization Name
Hp Compaq
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionHp Compaq Laptop, V6000,Inv date4/12/2006
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr.Prashant 
Complaint Details

Dear Sir,
I have purchase laptop on 4/12/2006, From Nagpur, on 25/11/2008, i have face problem in its Mother Board. Tho I have extended warenty up to add. 2 Years.

I had put my laptop at HP Service center at Sakinaka mumbai on26.11.2008, case Id no=2604364025. But after waiting 1.5 month, i have't receive +ve response from your end.

Then i have transfer to Pune on 1.1.09 I have put my laptop to HP Service center Pune"Simceptc Computronics ptv ltd"(HP Compaq authorised service center",Add=" sai prasad 6 floor,shila vihar colony,paud rd.Pune paud fata. opp to planat ford,pune 411038". on 3.1.08 Case ID No=2605161519.

But still from 3 month i am wating for part of my laptop.

Please take strich action against this issue.

Wating for positive respons from your end,

Your faith fyll customer
Sachin Wadatkar
Mob-9881123359 

Solution of your complaintRepair my laptop as earlist, or give me new laptop. 
ActionFrom last 3.5 monts, I am continusly, contact to cluster head of Hp compaq, for repair, or give me stand by laptop. But no respons. As per Mr.Prashant told, I have send a complent mail to HP service scenter. But Again not responding. I have going through mental herishment, but no budy take care of me. 
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