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Complaint Details
Pending

AIRTEL

Posted byMayank Saxena 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionpre paid recharge through HDFC net banking for INR 500
Warranty StatusNot Under Warranty.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeRuchika Agarwal Supervisor 
Complaint Details

I recharged my pre-paid airtel number through HDFC net banking.When I was doing so it didnot give out a confirmation which made me think that the transaction has not gone through.I made 5 transactions of INR 100.The money was debited from my bank account at the same time,however the balance has still not been transfered to my phone.I am appauled by the kind of service they are providing.I have launched 2 complaints but no one has bothered to call bankand give any update till now.They only know how to take money of consumers but they are absolutely pathetic whn it comes to customer service 

Solution of your complaintThe money should be transfered immediately 
ActionI am thinking of launching a complaint with the consumer forum 
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