GPRS,prepaid YouthPack( Rs.99/-Internet Connection) Mobile -9876254590
Reason for Complaint
10(in a scale of 1 to 10)
Name of the Company Employee
Customer Care operators
Prepaid GPRS Youthpack Rs.99/- Scheme purchased in April,2005.MOBILE CELL PHONE NO. 9876254590. Since then,I have been paying the AIRTEL Rs. 99/-per month despite the inconveniences caused by it to me from time to time. But on 5th April and 5th May,2006, the Airtel has deducted arbitrarily Rs. 375/- out of my balance in my mobile account while it should deduct Rs.99/-only for each month.
Solution of your complaint
AIRTEL should deduct only Rs.99/- as monthly rental for my GPRS connection as it has been doing for the past one year.It should refund me Rs.552 which it had deducted in excess out of my account.( It deducted Rs.750 in place of Rs.198 in two months as rent,so, refund of Rs.750-Rs.198=Rs.552 is due to me.