Bill dated 25.01.2009 for Rs.787.28 includs 145 SMS to Special Number 52425 charged @ Rs.3.00 for total Rs.435.00.
Special number SMS facility activated automaticaly on my mobile and I have not sent any sms to special number for activation. Service provider has not sent any alert to me for this type of SMS.
After receiving the bill I came to know about the SMS charges and I approached to the vodafone center and raised the complaint No.671615554 on 31.01.2009. I requested them to waive the said charges but the same was rejected by them vide their email.
Thereafter, I requested them to disconect the mobile services and the service was disconcted w.e.f.07.02.2009 and they asked me to pay the bill for RS.787.28.
However, cheque for Rs.250.00 dt.10.02.2009 droped in vodafone box.