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L & T Infotech.com

Posted byV M Praveen Kumar 
Organization / Product Details
Organization Name
L & T Infotech.com
Organization e-Mailvmpraveenkumar@gmail.com 
Product/Service DescriptionAirtel Post Paid Connection NP370
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Hi
I have been using NP370 Airtel Post Paid connection from 3 years now.
The Service provider changes my rate plan and i get to know about it only when i call the customer care. The customer care representatives are hopeless, they are not helpful. They have done a mistake and blaming it on me, when i ask them to revert back the plan.
My moblie phone number is 9845848867.
I spoke to a floor Manager named Prashanth who is sitting in the Divya shree Chambers, airtel office Bangalore. when i ask him why the plan was changed he has no answer, but instead he wants me to send a mail and prove myself from my official ID, when it is a mistake from there side. When i ask him to disconnect the connection, he asks me to call some other time. 

Solution of your complaintI want my previous plan (NP 370) to be reverted back on my number. If thats not possible, i want disconnect my connection. 
Actioni would not pay my monthly bills and wait for them to come to me 
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