NOKIA Mobile set -N70 ( backup problem since day one)
Reason for Complaint
1(in a scale of 1 to 10)
Name of the Company Employee
Nokia Care centers ,The mobile Store
Since first day , mobile is hardly giving backup of 10-20 Hours ...If we use FM & Real player ...then it hardly give backup of 10-12 Hours ....
We have sent a request mail to "THE MOBILE STORE -Nagpur shandra Complex ,Chapru Nagar Branc" we have purchase the same from them.
They asked us to consult the Nokia care center " Dhantoli "...When we gone to them...They say that Battery is ok ...Some hardware problem.
You have to leave the moble with them ...If problem dedected at their end...it is fine ..other wise it has to sent to Delhi for repairing ...
I requested them ...that since the mobile has purchased hardly 10-15 days back only ...Kindly replace my hend set ...
They clearly refused ..and asked to connect the mobile Store (Phone no 5458115)....
When i contacted them ..they also refused ...They said within seven days only they can replace the hand set...I have no choice but to give the set for repairing .
In meanwhile , I have been shifted to Gurgaon....
I shown the hand set to "Shetal Nokia Care " ...They told me that battery s ok ..but some software related proble..so they relod the software again....
But again problem remain same...So I showed it to Nokia care center at Noida ...They told me some hardware related problem....Hend set has to left with them ....agin If they able to identify the problem ok...other wise it need to sent to Nokia main repairing center ...It may take No of days...
My Issue :
1. Since problem pwesist from Day one itself.: My hand should be replace immediatly.
2.It has been observed that ..their is problem with all N7o series mobile ..as one of my relative also facing same problem.
Nokia & The mobile store- both may be penalise for it.
P.C.Chauhan CUSTOMER NO : 128900073 N70 (MUSIC) BLACK 353686011914844