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Complaint Details
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Samsung

Posted bydeepak singh 
Organization / Product Details
Organization Name
Samsung
View all Complaints against this organization
Organization e-Maildeepak250103@gmail.com 
Product/Service Descriptionsamsung series 6 LCD (LA32A650A1RLXL)
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I, Deepak Singh purchased a 32 inch Samsung series 6 LCD ((LA32A650A1RLXL) VERSION SS02 serial no: 11123PBQA00308V) from RELIANCE DIGITAL (Vashi) store on 14th Feb 09, the delivery of the same was done from their end on 15th Feb 09 at 1500 Hrs. The installation for the same along with home theater purchased from their store on the same day was done on 16th Feb'09 from 1500 hrs to 1800 hrs by service engineers Mr. Bala and Mr. Nilesh. After the installation and completion of job it was noticed by self that the entire LCD panel body is full of deep scratch marks. It was a very disheartening sight for my entire family as we spend a lot of money to purchase this LCD with crystal design. I request you to pls exchange the LCD immediately and save us from trauma of watching our hard earned money go waste like this.
RELIANCE DIGITAL ORDER NO: 1111111111

DELIVERY NOTE: 80402890 (14-02-2009)
POS RECEIPT NO: 004042245
SALES ORDER NO: 55647884

 

Solution of your complaintimmediate replacement of the product 
Actionnever ever buy any samsung product in my life. By the way all the electronic products at my place are Samsung product only 
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