|Posted by||nidhi rastogi |
|Organization / Product Details|
|View all Complaints against this organization|
|Organization e-Mail|| |
|Product/Service Description||Disconnection of services and mental harassment |
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I had a bill of Rs 600 for the month of Dec 2008 , for which I made the cheque payment well before the due time . But as it turns out that there was something wrong with my
cheque and the payment couldn't be processed.
Since then I have been continuously being harassed by the calls from the
collection team of Airtel. I have made it very clear to them more than one time that
they should return back my cheque of Rs 600 so I can order another cheque
of that amount. BUT DESPITE REPEATED PROMISES THIS HAS FALLEN IN DEAF EARS.
It has been a month and I haven't got the cheque back and instead have been
getting calls and msgs everyday for payment.
how can i ISSUE CHEQUES OF THE SAME PAYMENT until i have the old cheque back. This
is just simple logic
It has been a harrowing experience to receive the calls from thier team.
I have been regular with all my payments and 600 is a very
small amount for me to default on. I have already made the
payment of Rs 812 for January 2009.
NOW THEY HAVE DISCONNECTED MY PHONE.
THIS IS CRAZY..FIRST THEY DONT SEND ME BACK MY CHEQUE. I HAVE MADE ALL THE DAMN PAYMENT AND NOW YOU DISCONNECT MY PHONE. THIS HAS BEEN THE WORST EXPERIENCE AND SERVICE OF MY LIFE. IT IS A PITY THAT A COMPANY LIKE AIRTEL HAS NO MORAL AND ETHICS AND ARE TROUBLIN THE CUSTOMERS FOR THIER OWN FAULTS.!
none of the customer care numbers are available and you can never connect to them Airtel has given me the worst experience of my life and if this isnt redressed i will make sure i will give u as much headache ass you have given then
|Solution of your complaint||i need them to compensate me for mental harassment for last one month.
even though i have made the payment, they are repeatedly calling me and now have disconnected my services.
It has just been so traumatizing and frustrating to talk to all teh customer care exectituves everyday and explain them my case,
PLEASE HELP ME TEACH AIRTEL A LESSON FOR TREATING THIER LOYAL CUSTOMERS WITH SUCH LACK OF CONCERN AND IRRESPONSIBILITY |
|Action||keep writing to all the forums till i am heard,
Will switch to other services |