Globus Motors( P) Ltd
|Posted by||Ashish Gupta |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||ETERNO HONDA INVOICE NO. 07IN02631 DATED 27.08.2007|
|Warranty Status||Under Warranty.|
|Reason for Complaint||Other |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Mr.Jain and Mr.Walia |
I have purchased a Honda eterno scooter on 27.08.2007 from M/s Globus Motors (P) Ltd Saraswati Vihar bearing invoice no. 07IN02631.I have reported several complaints regarding engine oil gets exhausted after every 1000-1500 Kms but no satisfactory solution has been recieved.When I approached to service center they asked me to come with the service booklet because your engine is having the problem if the scooter is it will costs you Rs 8000.On submitting the booklet and keeping the scooter
for 5 days they have returned the scooter as it is by saying that your
scooter is working properly.This is problem is coming from the 1st Service
and have been reported manier times.Now they are waiting for the 24000Kms to be completed or 2years time period because after this warranty is expired.
Pleas give me some suggestions.
Service Center Visited Manier times Details are given below:
13/09/2007 Dhingra Automobiles Job card Number 071W10862
12/11/2007 Dhingra Automobiles Job card Number 071W14418
10/02/2008 Globus Motors P Ltd Job card Number 071W08182
16/03/2008 Globus Motos P Ltd Job card Number 07JC09253
06/04/2008 Globus Motos P Ltd Job card Number 081W00104
04/05/2008 Globus Motos P Ltd Job card Number 081W01001
25/05/2008 Globus Motos P Ltd Job card Number 081W01690
27/07/2008 Globus Motos P Ltd Job card Number 081W05318
2408/2008 Globus Motos P Ltd Job card Number 08JC6138
14/09/2008 Globus Motos P Ltd Job card Number 08JC07589
26/12/2008 Globus Motos P Ltd Job card Number 08JC12288
16/01/2009 Dhingra Automobiles Job Card Number 08JC16421
02/08/2008 Letter sent to them via speed-post to Dealer,Head office
(Gurgaon) and Service Center.
> Consequences : Engine oil gets exhausted after every 1000-1500 Kms.This
may cause engine gets ceased.Now it\'s average is coming poor.Engine may get ceased at any time.
Pleas give me suggestions.
|Solution of your complaint||They should change the engine and if not possible they should change the scooter as this problem is coming from the first service. |
|Action||I have made a decision to move to the court. |