Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

Omaxe

Posted byHemanta Chandra Bhatt 
Organization / Product Details
Organization Name
Omaxe
Organization e-Mailinfo@omaxe.com, omaxecare@omaxe.com 
Product/Service DescriptionGalaxy Project, Sector 112, Noida
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNandita Mittal, Prakash Joshi 
Complaint Details

No Reply to my e-mails.... mail thread pasted below.
================

From: Hemanta Bhatt
To: Galaxy Builders ; Nandita Mittal ; prakash@omaxe.com; Rahul ; residentialsales@omaxe.com; info@omaxe.com; omaxecare@omaxe.com; customerrelations@omaxe.com
Cc: d_d_bhatt@yahoo.co.in; Hemanta Bhatt
Sent: Sunday, 22 February, 2009 9:45:32 PM
Subject: Re: Urgent - Cancellation Request (Hemanta Chandra Bhatt)

Awaiting your response. Thanks.

From: Hemanta Bhatt
To: Galaxy Builders ; Nandita Mittal ; prakash@omaxe.com; Rahul
Cc: Hemanta Bhatt ; d_d_bhatt@yahoo.co.in
Sent: Tuesday, 17 February, 2009 10:42:03 PM
Subject: Re: Urgent - Cancellation Request (Hemanta Chandra Bhatt)

Omaxe Team:

Please refund the amount I had paid so far (8.91 lacs) along with the applicable interest immediately.

Since the time I have booked the house, I haven't received any satisfactory response and action from your side. This is not only highly unprofessional but also amounts to deficiency in services, that I deserve and expect to receive as a customer.

In case I don't receive any suitable and visible action by the end of this week, I will be left with no choice but to adopt other suitable measures including approaching the customer court.

From: Hemanta Bhatt
To: Galaxy Builders ; Nandita Mittal
Cc: prakash@omaxe.com; Hemanta Bhatt
Sent: Saturday, 14 February, 2009 2:21:13 PM
Subject: Re: Urgent - Cancellation Request (Hemanta Chandra Bhatt)

Please let me know about the status in this matter. Thanks.

From: Hemanta Bhatt
To: Galaxy Builders ; Nandita Mittal
Cc: prakash@omaxe.com; Hemanta Bhatt
Sent: Tuesday, 10 February, 2009 8:36:47 PM
Subject: Urgent - Cancellation Request (Hemanta Chandra Bhatt)

Dear Achal,

I haven't received the letter I had requested for till date.

This has been going on since the last two months and I really have no more patience left to pursue this. So kindly initiate the cancellation immediately.

Omaxe Team: Please refund the amount I had paid so far (8.91 lacs) along with the applicable interest at the earliest.

Regards,
Hemanta

From: Hemanta Bhatt
To: Galaxy Builders ; Nandita Mittal
Cc: prakash@omaxe.com; Hemanta Bhatt
Sent: Thursday, 5 February, 2009 9:27:39 PM
Subject: Re: Omaxe Reply (Hemanta Chandra Bhatt)

Dear Achal,

I haven't so far received the letter, as was discussed with the Omaxe official I had spoken with last week.

Kindly do the needful.

Regards,
Hemanta Bhatt

From: Hemanta Bhatt
To: Nandita Mittal
Cc: prakash@omaxe.com; Galaxy Builders ; Hemanta Bhatt
Sent: Sunday, 25 January, 2009 6:42:35 PM
Subject: Re: Omaxe Reply (Hemanta Chandra Bhatt)

Dear Ms. Nandita,

I am not sure if I understood this statement "Plz note that in case after the banks approval for the project, your loan does not gets ok and you have to do self funding for the payments, the waiver would not hold good."

I have been stressing right from day one that if banks are unwilling to disburse the loan to me in down-payment mode (which is the case now), I will have to cancel the booking as I can't afford to go with the CLP mode. If you think there's even 1% chance of banks approving the project but not allowing disbursement in down-payment mode, kindly let me know so that I can go ahead with the cancellation.

Had I not been interested in this purchase I won't have paid additional 2.91 lacs (knowing fully well that my 6 lacs are already with Omaxe). I am not willing to risk any further amount than the 8.91 lacs that's with Omaxe and instead seek a refund if there's even 1% chance of non-disbursement by banks in the future.

I am sure you will understand and appreciate my concern and anxiety in this regard. Also, I haven't so far received any written confirmation that "I need not make any payment and also no charges including interest will be asked from me for the interim period."

Regards,
Hemanta Bhatt 

Solution of your complaintRefund of my money with the applicable interest as on date, and at the earliest. I have lost my trust on the name "Omaxe". 
ActionTake Legal Action. Approach Consumer Court for a speedy resoluton. Also, approach the media channels. I may loose my entire money but at least this would ensure other customers like me do not loose their hard earned money. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets