|Posted by||swati upadhyay |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||mobile no 9654465621|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint||Customer Service |
|Complaint Rating||9(in a scale of 1 to 10)|
|Name of the Company Employee||bharti/nishitha |
I had taken this postpaid connection no.9654465621.
First they gave me a prepaid connection on that and said that the postpaid will get activated after verification. I categorically told them that i will be out at work between 9-6 from monday to saturday.
They came for verification when i was in office and it got declined. They came for reverification again on sunday the 23rd of february at 5 pm. Verification got done and they sill have not activated the post paid, even after my visit to thei CP office and the constant assurances given by Ms.Nishtha.
My prepaid validity is also expiring tomorrow and since i have given this number to all my ofice people i do not know what to do.
I have already paid 500 to vodafone and now for the harassement i have faced i want to lodge a formal complaint.
|Solution of your complaint||activation of postpaid as soon as possible |
|Action||escalation to their national head/news channel |