I purchased washing machine sensation deluxe, serial no. INB080502994 on 21/04/2008 from Bajaj Electronics, kukattpally, Hyderabad.
2 months back, panel cover lock is broken during machine working condition, I complained in customer care so many times but no response, all times they are neglecting and responding that presently they donít have stock of the new panel cover and no one is telling me what the status of my complaint is.
Really, its very worst response and negligence from such type of leading home appliances company.
Kindly inform me, When you will solve this issue.
I am working in Corporate and will convey this to my all department that they should not buy any product of whirlpool because of poor service provided by the company.
Kindly take note of it and let me know the current status of my complaint.