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Complaint Details

Luxmi Digital World

Posted bySonali Dua 
Organization / Product Details
Organization Name
Luxmi Digital World
Product/Service DescriptionFailure to deliver my wedding video coverage
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeVipin Kumar (Owner) 
Complaint Details

This compaint is against the owner - Vipin Kumar of Luxmi Digital World at following locations:
- Main Bazar, Rani Bagh, Delhi
- 749/GH-14 Paschim Vihar, Delhi
- 290 Rajdhani Enclave Bata Chowk, Pitampura, Delhi

Vipin charged me a huge amount to cover photography & videography of our cocktail party on 18-Dec, 2006 and wedding ceremony on 4-Jan-2007. But failed to deliver the video coverage of my wedding..the biggest event of our lives. Despite numerous follow ups and complaints to find the video coverage, there was no response or action taken by Luxmi Digital World's owner.
This request is to all consumer's who had or have plans to engage Luxmi Digital World, Delhi to be EXTRA CAUTIOUS of whether there will be any memories of their IMPORTANT EVENTS after they pay HUGE SUMS on promises made by Vipin of TOP MOST PROFESSIONAL SERVICE and CREATIVITY.

On top of this, Vipin insists to take ONLY CASH PAYMENTS and REFUSES to provide bills thereby avoiding Service Tax for almost all the services and products rendered by his organization. I wonder how such organizations donít come under the track of Income Tax ??

Every now and then- I regret the day I made decision to engage this studio because it's hard to believe that I have no video memories of my wedding day.

I still am looking for a medium with which I can recover my video from this studio or penalize them for such callous service. Please help with contacts by writing to me on this comment box.


Solution of your complaintAwareness among other consumers; Realization to meet commitment after accepting payment; The owner will come under vigilance to be compliant with Income Tax laws, Billing etc 
ActionContinue to complain everywhere 
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