RELIANCE BIG TV
|Posted by||Sachin Lal |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||BIG TV SET-TOP BOX No. 200538916774|
|Warranty Status||Do not know.|
|Reason for Complaint||Usability |
|Complaint Rating||9(in a scale of 1 to 10)|
|Name of the Company Employee||Customer care representatives |
At the time of purchase they told me if I wud do a recharge of Rs. 700 then I wud get a lite pack for the 1 year free validity. But suddenly at the feb,09 when i made a call to customer care for a query regarding additional channels subscription then they told me that sir ur lite pack has been cancelled and now u hav to recharge ur account. So, i registered a compliant against the cancelation but they hadnt solved it. So, i asked tell the person who canceled my lite pack but they dont listen to me....
so thats why I want to make an appeal through you for a kind consideration to my problem... help me out...
|Solution of your complaint||i just want my 1 year lite pack back.... |
|Action||i wud make a complaint in consumer forum manually....
but i dont leave them.................................
i have faith in you........ |