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Samsung

Posted byPrateek kapoor  
Organization / Product Details
Organization Name
Samsung
Organization e-Mail 
Product/Service DescriptionMobile/ Samsung , C-170, IMEI No. 357507015999223, Invoice no. 147, Work order No. WA06360812177, Reference No. 8408453310
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeExecutives present on 30308282 No. ( Service no. of samsung )  
Complaint Details

I had purchased a Samsung C-170 Handset on 27 july'2008 from Planet M, Faridabad. After using handset for around 2months, it stops charging and then i submitted the handset for repairing, to Infinite Solutions Service Center & I got it repaired after one month. Now, it started troubling again with a same problem and again i submitted the handset to the same Service Center on 17 jan.'2009 and more than 40 days had gone & still I had not received my handset back. I had contacted with the Service center and Samsung Care, but not received any response. 

Solution of your complaintI want new handset as I had been harassed by the Company too much  
ActionI will go to the consumer court  
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