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Complaint Details
Pending

IDEA CELLULAR LTD

Posted byTUSHAR NAGRECHA 
Organization / Product Details
Organization Name
IDEA CELLULAR LTD
Organization e-Mailtush8@yahoo.com 
Product/Service Descriptioncug connection charges not revised
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employeemr.irfan from rajkot 
Complaint Details

DEAR SIR

I AM A DIRECTOR OF SERVIN PHARMA DIST PVT LTD, RAJKOT, WE ARE HAVING CUG CONNECTION OF IDEA MOBILES, WE ARE HAVING ALMOST 30 CONNECTIONS, WE HAVE TAKEN PLAN AT THAT TIME RATES WERE LIKE BELOW : RENT Rs.199.00 NO FREE AIR TIME EXCEPT CUG CONNECTIONS.
BUT NOW COMPANY IS GIVING PLANS TO OTHER COMPANIES LIKE RENT Rs.149.00 FREE CUG AND 300 MINS FREE AIR TIME TO ANY LOCAL MOBILES,
WE HAVE APPROACHED PERSON CONCERNED HERE IN LOCAL OFFICE, BUT THEY REFUSE TO REVISE OUR PLAN AND TALKED RUDELY, THEY DONT CARE OLD CLIENTS, AS WE ARE POSTPAID CLIENTS AND USING IDEA PHONE WITH SAME NUMBER SINCE BEGINING,

WE DONT WANT TO CHANGE OUR NUMBERS, AT THE SAME TIME WE FEEL WE ARE BEING CHEATED BY COMPANY BY NOT REDUCING RATES WITH OTHER USERS.
WE ARE REQUESTING YOU TO PLEASE TAKE NECESSARY STEPS AND GUIDE US WHAT SHOULD WE DO?

AWAITING FOR YOUR REPLY ON SAME
REGARDS
TUSHAR NAGRECHA
C/O SERVIN PHARMA DIST PVT LTD
RAJKOT
+919824249354 

Solution of your complaintwe want our connection should be at par with all cug connection and time to time if rate decrease that benefit should be given to us at present our demand is rent @ Rs.149.00 AND FREE AIR TIME 300 MINS any mobile connection which they have given to market 
Actionas we can not change our numbers , we will wait TRAI to take action against company and solve our problem 
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