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Complaint Details
Pending

Motorola

Posted bySatpal Gupta 
Organization / Product Details
Organization Name
Motorola
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMotorola / Motoroker E6 / Invoice No. -105/1/15001
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeReena,Parveen 
Complaint Details

Dear Sir,

I am in trouble since I have given my mobile "MotoRokr E6" in Motorolla Company's authorized service centre in mDR Services India Pvt ltd.B-11,RDC,Ist floor Raj nagar Ghaziabad on 07.01.09.to rectify a minor problem that Mobile was not connecting with computer
Reena Madam attended my problem and said it will take 7 days to repair the Mobile,
2 Months have passed, they have not resolved my problem and have created some problem in other parts of Mobile like Display,Touch Pad ,Motherboard etc
When I went to Centre they don't give any satisfactory answer ,and said they will return in next 2 days but that date always failed.They are not listening me while I daily follow up with them.
Now Thry are saying that their Centre is going to close that is why they Company is not providing Spares to them,so and so .I don't know how I can get my Mobile back in Ok Condition
Please help me
Thanks,
Satpal Gupta
9871040844
Ghaziabad

 

Solution of your complaintI want my Mobile in Ok Condition 
ActionCompany should give a New Mobile 
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