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Complaint Details
Pending

Shiv Sai Gas Agency

Posted byDibakar Satpathy 
Organization / Product Details
Organization Name
Shiv Sai Gas Agency
Organization e-Mail 
Product/Service DescriptionHP Gas ,Leakage in cylinder
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company EmployeeShiv Sai Gas Agency 
Complaint Details

We noticed leakage/foul gas smell, of Gas cylinders delivered on dt 06-02-09.At least 20 times we have complained over phone to change the same. Every time they say today it will be done. Personally we have also visited their showroom and have requested him to change . But till now neither they have checked the cylinder nor changed it.
Further they have also denied for booking because within 30 days of last supply of cylinder no booking is allowed.
Today our 2nd cylinder has got empty. we are having no gas.
To day ,When we asked for the complain book ,the booking staff replied there is no such book available with them. 

Solution of your complaintEither they will check the cylinder to ensure there is no leakage or will change the same. 
ActionTo take the help of Law 
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