Post Complaint home About Us Contact Faq
Disclaimer  
 
Post a Complaint
View Complaints
Success Stories
Testimonials
Terms and Conditions
View My Complaint
Your Feedback

This is a great site, Now angr

Congratulation to the mywoes t

more...
Complaint Details
Pending

hp

Posted byP.K.Pandey 
Organization / Product Details
Organization Name
hp
Organization e-Mailxxx@xxx.com 
Product/Service Descriptionhp officejet printer model no. 5610 (all in one). serial no. CN77MF111D
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr Rajesh Kumar, Ms. Geeta Pandey, Mr. Mohammed at toll free no. 16004257737 & Mr. Alok K. Verma of SRK Electronics Services of Allahabad (UP) 
Complaint Details

I have lodged a complainet on 26.02.07 regarding non functioning of my hp officejet printer model no. 5610 (all in one) at toll free no. 16004257737 and ticket no. alloted was 8022220581. Service Engineer of SRK Electronics Services of Civil Lines Allahabad (UP) named Shri Alok K Verma approached to me on 27.02.09 and told that printer has to be shipped out for reparing after getting a spare rpinter from company so that work may not be affected but till date i.e. 06.03.09 neither any spare printer reached to me nor he again visited me for solution of the problem. More over this printer is being used by the Indian Railway organization, a big user of hp appliances and this type of cutomer support is realy very sameful.  

Solution of your complaintPrinter should immediately got repaired by the company. 
ActionI will not say here. 
Home About Us Contact FAQ
Post a Complaint View Complaints Success Stories Testimonials Terms and Conditions View My Complaint
Cell phone reviews   Carpets