|Posted by||Krishna Das |
|Organization / Product Details|
|Organization e-Mail|| |
|Product/Service Description||Tatkal Cancellation charges|
|Warranty Status||Not Under Warranty.|
|Reason for Complaint||Price |
|Complaint Rating||1(in a scale of 1 to 10)|
|Name of the Company Employee||Shri Lalloo Prasad Yadav |
I have booked a Tatkal ticket from Secunderabad to Bangalore for 16th March online today vi a2785 Kacheguda exp. I paid a total of Rs 1051/-(Inc Tatkal charges of Rs 300) for a Third a/c berth. I cancelled the ticket within 30mins of booking. Guess how much amount was refunded back to me?? The refund paid to me was Rs 182/- and the cancellation and tatkal charges amounting to Rs 869/- was taken from my account by Railways.
Its such a horrible practice that railways charge such a huge amount as cancellation charges. No wonder Lalloo Prasad Yadav is showing Railways as "Profit making" unit year after year by following such a practice.
Railways need to stop this practice and policy and need to have more passenger friendly and reduced charges
|Solution of your complaint||Reduce the Tatkal cancellation charges |
|Action||Consumer Redressal Council in India |