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Complaint Details
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Indian Railways

Posted byKrishna Das 
Organization / Product Details
Organization Name
Indian Railways
Organization e-Mail 
Product/Service DescriptionTatkal Cancellation charges
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeShri Lalloo Prasad Yadav 
Complaint Details

I have booked a Tatkal ticket from Secunderabad to Bangalore for 16th March online today vi a2785 Kacheguda exp. I paid a total of Rs 1051/-(Inc Tatkal charges of Rs 300) for a Third a/c berth. I cancelled the ticket within 30mins of booking. Guess how much amount was refunded back to me?? The refund paid to me was Rs 182/- and the cancellation and tatkal charges amounting to Rs 869/- was taken from my account by Railways.

Its such a horrible practice that railways charge such a huge amount as cancellation charges. No wonder Lalloo Prasad Yadav is showing Railways as "Profit making" unit year after year by following such a practice.

Railways need to stop this practice and policy and need to have more passenger friendly and reduced charges
 

Solution of your complaintReduce the Tatkal cancellation charges 
ActionConsumer Redressal Council in India 
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