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Vodafone

Posted byAjitkumar R Hajare 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mailajit.hajare@gmail.com 
Product/Service DescriptionOnline Recharge is not working
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintFeatures 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeALL AGENTS OF VODAFONE 
Complaint Details

Hello,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to 9886364944 ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number (9916590319) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL



AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT-

CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM....

ONE OF THE AGENT TOLD ME TO WAIT FOR 5 DAYS AND MONEY WILL REFUNDED BACK TO MY ACCOUNT AND ITS THE 6TH DAY.NOTHING HAS HAPPENED

VODAFONE PEOPLE LITERALLY ROBBED MY POCKET


AJITKUMAR R HAJARE
9886364944  

Solution of your complaintI need my money back with penalty as they have not taken anything seriously. There services are not properly working. They are taking so much time for simple things  
ActionI will go to consumer court and file a case against Vodafone  
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