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Complaint Details
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Posted bySHIVENDRA RAJ 
Organization / Product Details
Organization Name
not applicable
Organization e-Mailrajshivendra466@gmail.com 
Product/Service Descriptionhp pavilion dv5,1104TU Note book,invoice no.-181/2008,SL NO.-CNF8431MJG,REDEMPTION NO.-P338TEPE4L
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeehp redemption cell,(solution integrated marketingservice pvt.l td.) 
Complaint Details

I HAD BROUGHT A hp pavilion dv5 _1104TU note book IN THE MONTH OF DECEMBER.
I HAD RECEIVED AN OFFER OF GETTING A "PHILIPS HOME THEATER" WITH MY LAPTOP.
I WAS TOLD TO SEND A demanddraft of Rs -1500/- (d/d no. 337451) AS AN EXPENSE OF HANDLING.I WAS TOLD THEAT I WOULD RECIEVE THE GIFT WITHIN 6-8 WEEKS,BUT TO MY UTTER DISAPPOINTMENT ITS BEEN 10 weeks BUT I HAVENT RECEIVED ANY CORRESPONDENCE FROM HP NEITHER RECEIVED MY GIFT.
I TRIED TO CONTACT REDEMPTION CELL BUT EVERYTIME LINES WERE EITHER BUSY OR THE VOICEMAIL BOX WAS FULL.
 

Solution of your complaintDISPACH THE PROMISED GIFT AT THE EARLIEST . 
ActionI WOULD PROBABLY HAVE TO SEND A LEGAL NOTICE TO THEM IF THE PROBLEM IS UNSOLVED. 
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