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Reliance

Posted byRupesh Kumar Chaurasia 
Organization / Product Details
Organization Name
Reliance
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionRelience Net Connect
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVikas 
Complaint Details

I have purchased a reliance data card on 07/10/2008 Receipt No. 1103400550 Card No. 9373322670 on the payment of Rs. 2820/- with the scheme of one month unlimited usage and all document required for this connection submitted from Reliance Web World M.G. Road OPP- Aurora Towers, Sterling Centre, M.G. Road Pune Maharashtra. In the same month I went to Gujarat from their I tried to use my net connect but couldn’t do so I visited to web world for the problem, their I came to know that owner of this card is someone else and that person has given request to terminate. I went to M.G. road web world a person Vikas was there and he gave me other new data card with two month unlimited usage. After that month I had been asked to pay Rs. 1500/- and this data card is pre owned, and vikas told me that they are not at all responsible for this and I have to pay anyhow. Due to all this my other reliance phone connection has been blocked I am unable to make a call.

I have already complained about this many times. I want to know is this is a biggest cell phone service provider company, is this way you people behave with the customer? I feel very cheated who is going to take responsibility.
 

Solution of your complaintI hope so. 
ActionI would like to go Consumer Forum 
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