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hewlett packard

Posted bybiraja swain 
Organization / Product Details
Organization Name
hewlett packard
Organization e-Mail 
Product/Service DescriptionHP iPAQ 6340
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintProduct Durability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeTechsupport.India@hp.com 
Complaint Details

I Had brought a HP iPAQ 6340 a few months back. This product is still under warranty. there seems to be some problem with the LCD. I have taken it to the service centre here in Bangalore, and it seems that the product is under warrany but the LCD is not. How can this happen? its like me killing a person with my hands and say i am not responsible for my own hand. This is extremely ridiculous.

PLEASE DO NOT BUY HP PRODUCTS!!!!

They donot value a customer, as they are a very big company.

The solution they offered me was a replacement of the handset, but at a price of 20,000 INR.

I have written also to HP corporate umpteenth times, without any reply. 

Solution of your complaintI think HP should replace me the product free of cost, as this product is still under warranty. 
ActionI would go to the consumer court. 
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